I Do | FAQ
Troubleshooting:
If you are having problems with the audios on the day of the event, ask yourself these questions:
Are you registered for THIS event?
You must register for each event in order to attend. Make sure you are logged in with the proper username and password you used to register.
Do you meet the Minimum System Requirements?
Read below to make sure you meet the requirements for Internet speed, up-to-date software, and are using a device compatible with Adobe Flash.
Minimum System Requirements:
Adobe Flash is required to listen to the audio files on the live days of the event. If you do not have Adobe Flash or do not have the most recent version of the player, please click here or go to http://get.adobe.com/flashplayer/. Having the most recent version of Adobe Flash is recommended.
The most updated versions of these web browsers are also recommended.
Internet Explorer 9: http://windows.microsoft.com/en-US/internet-explorer/downloads/ie
Safari 5.1 for Mac or PC: http://www.apple.com/safari/download/
Mozilla Firefox 5.0.1: http://www.mozilla.com/en-US/products/download.html?product=firefox-5.0....
Google Chrome: http://www.google.com/chrome/
Frequently Asked Questions
Question #1: What is the I Do Wedding event?
Answer: This online event is like a conference where many experts come together for the purpose of educating attendees. The difference between an online event and a typical conference is that you don’t have to leave your business, invest in travel, leave your family, etc. The I Do Wedding event is conducted by computer. You just need to make sure you have an Internet connection.
Question #2: I’m new to owning a business. Should I attend?
Answer: If you are just beginning a photography business, this event will walk you through everything from building a portfolio to strategies and tactics for making more money and building your business.
Question #3: I’ve owned a business for several years. Should I attend?
Answer: For those of you who are more advanced, you can check out the strategies employed by some of the top studios to increase their averages, attract more clients, and position themselves as the brand leader in their market.
Question #4: I don't have a big marketing budget. Should I attend the I Do Wedding event?
Answer: Many of the strategies you'll learn will cost very little to implement. There will also be strategies that you may want to follow that will require an investment.
Question #5: What makes your event different from other marketing courses I've taken?
Answer: You don’t have to leave home to attend one! And you’ll also hear from speakers who will be providing meaty content (not just fluff) that will truly help you successfully market your photography business. We require our speakers to dig deep and give you actionable ideas that you can take away from our event.
Question #6: Is the cost of the I Do Wedding event tax deductible?
Answer: The I Do Wedding event is free to attend December 28, January 4, and January 11; beginning at 11 am CST. However, should you wish to purchase the recordings of the event, it is considered continuing education and training and therefore tax deductible. Please check with your financial advisor to confirm that this is a legitimate business expense.
Question #7: I have another commitment on one of the days the event is free. Will there be a replay?
Answer: Unfortunately, we have no plans for a replay at this time. However, we realize that not everyone will be able to attend every speaker’s presentation. of our most popular events available via .mp3 file download for an incredible price. We don't want you to miss a minute of this expert sales advice. You can purchase all of the recordings for the event for only $79 and add in the transcripts for only $39 more!
Question #8: Do I need any special computer capabilities?
Answer: You will need at the least a DSL Internet connection; the audio files you will be listening to require a faster connection and will not work properly with dial-up connections. Upon registration, you will be emailed a link to access the event December 28, January 4, January 11 from 11 am – 3 pm CST. Also, you will need the most recent versions of your web browser (Either Safari, Mozilla Firefox or Internet Explorer) and the most recent version of Adobe Flash Player. Links to download the newest versions of this software are available above under the "Troubleshooting" section.
Question #9: What if I have technology issues during the I Do Wedding event?
Answer: Reboot your computer. Nearly 100% of issues you are having can be solved by rebooting your machine and logging back into our website. If you are having trouble viewing the website or listening to the audio during the scheduled dates and times of the event, try restarting your computer completely and logging back into your account at http://ido.thejoyofmarketing.com/ (there is a log-in box on the right hand side of the website). Also, check to make sure that you have a strong connection to the Internet in order to listen to the audio. The audio files require at least a DSL Internet connection for listening online and work best with Mozilla Firefox, Safari, and Internet Explorer. If those do not work, try clearing your browsing history or cache. This can be found under the "preferences" or "settings" for your web browser.
Question #10: What if I lose the link that was emailed to me when I registered?
Answer: To attend the event, simply register again for the I Do Wedding event and you'll be sent another link via email. Registration is no longer available after January 11th. The I Do Wedding Event will be available December 28, January 4, & January 11 from 11 am CST – 3 pm CST. Visit http://ido.thejoyofmarketing.com/ to view the event on the scheduled days. If you are having trouble viewing the website or listening to the audio during the scheduled dates and times of the event, try restarting your computer completely and logging back into your account. Also, be sure to check your Internet connection to make sure that you have a strong connection in order to listen to the audio. The audio files require at least a DSL Internet connection for listening online and work best with Mozilla Firefox, Safari, and Internet Explorer.
Question #11: I never received an email with information on how to access the event. How do I get it?
Answer: Make sure you check your junk mail or SPAM folder. The email came to you from info@thejoyofmarketing.com. Also, please make sure you have not opted out of our email system. If you have, we cannot send you the registration information from our event. To opt back in click here or go to https://app.e2ma.net/app/view:Join/signupId:19878/acctId:11781
Question #12: I ordered the recording and did not receive it. How do I get access to the recording?
Answer: An email was sent as soon as your payment was processed giving you access to the I Do Wedding event recordings. Please check your SPAM folder. Log in to your account at www.thejoyofmarketing.com. Click on “My Account” in the right column in the log in box (after logging in). Next, click the “File Downloads” tab in the top center section of your screen. The I Do Wedding event recording files will be there for you to access. Please email us at info@thejoyofmarketing.com if you do not see them there.
Question #13: I ordered a product from one of your speakers and did not receive it. How do I get access to it?
Answer: Almost all of the products purchased are downloadable. Please log in to your account at http://www.thejoyofmarketing.com. and click on “My Account” in the right column in the log in box (after logging in). Next, click the “File Downloads” tab in the top center section of your screen. Any downloadable products you purchased will be there for you to access. If you purchased a non-downloadable set, you will be receiving your product in the mail. Please email us at info@thejoyofmarketing.com if you do not see your product under “File Downloads” or have not received your package after 14 days.
Question #14: I am hearing impaired and want to purchase the event. Do you offer transcripts?
Answer: Yes. For $99, we will send you the transcripts for the I Do Wedding event recordings for all of the presentations. Please email us at info@thejoyofmarketing.com to request the transcripts.
